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Recognised as ‘Britain’s Favourite Retailer’ in a hugely competitive industry, the John Lewis Partnership have doubled net profits since 1999 and, even in these challenging times, continue to outperform the sector average.  

 

Formed into a partnership by John Spedan Lewis in 1928, the 70,000 employees at John Lewis are now equal partners in a business that created a governance system, set out in their constitution, intended to be commercially agile whilst also giving every partner a voice in the business that they co-own.   Partners elect 80% of the representatives on their own Partnership Council, which in turn goes on to elect five of the directors on the main Partnership Board.  

 

Also, regardless of their level within the organisation, each partner receives the same percentage bonus depending on profit.  In a 1957 interview with the BBC, John Spedan Lewis, spoke of his business beliefs and of his legacy saying that “…here may be the new source of working energy of which our country is in such grave need.”  Wise words indeed.

 

People at the John Lewis Partnership are guided by what they call their ‘partnership spirit’ which values that:

 

 

This is just one of the many examples where Leaderful practice is occurring and over time our library of stories will certainly grow.  Please contact us if you know of, or are part of, a Leaderful story that you would also like to share.

 

The Leaderful Partnership © 2010                                          Registered in England and Wales - Company Number 7135171

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